Privacy policy.

01 Introduction

We take your privacy seriously and we undertake to process your personal data in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

02 Data controller

03 Data we collect

In the course of our private chauffeur business, we may collect the following data:

• First and last name
• Phone number
• Email address
• Pickup and drop-off addresses
• Booking details (date, time, vehicle, number of passengers, flight)
• IP address
• Browsing data on the site (cookies)

This data is collected only when you provide it voluntarily (contact form, booking, phone call, email).

04 Purposes of processing

The personal data collected is used to:

• Manage and confirm your bookings
• Contact you about a journey (reminder, change, delay)
• Answer your enquiries
• Improve our services and our website
• Keep the site secure (anti-fraud, anti-spam)
• Meet our legal obligations (invoicing, accounting)

05 Legal basis for processing

Our processing relies on the following legal grounds:

• Performance of a contract: booking a transfer
• Consent: forms, non-essential cookies
• Legal obligations: retention of invoices
• Legitimate interest: managing and improving the service, security

06 Retention periods

• Customer data (bookings, contacts): 3 years from the last contact
• Browsing data (cookies, logs): 13 months maximum
• Data held under legal obligations (invoicing): 10 years

07 Who receives your data

The data collected is intended for Cannes Driver only.

It may be passed to technical providers (hosting, management tools, payment processors) only where this is necessary for the service to work, and always subject to confidentiality.

No personal data is ever sold or rented to third parties.

08 Cookies

The site uses cookies to:

• Keep it working correctly
• Measure audience
• Improve the user experience
• Track certain advertising conversions, if you consent

See our cookie policy for more detail.

09 Tools we use

• Google Analytics — anonymised audience measurement
• Google Ads — advertising conversion tracking. To improve measurement ("enhanced conversions"), your email address may be sent to Google in encrypted (hashed) form, only if you consent.
• Google Tag Manager — marketing tag management
• Google Maps — autocomplete and geolocation of pickup and drop-off addresses
• Stripe — secure payment processing
• Brevo — sending confirmation emails and SMS

10 Cookie consent

On your first visit, a consent banner lets you:

• Accept all cookies
• Refuse non-essential cookies
• Set your own preferences

No non-essential cookie is placed without your prior consent.

You can change your preferences at any time through the "Manage cookies" link at the bottom of every page.

11 Categories of cookies used

• Essential cookies: required for the site to work (always on)
• Analytics cookies: measure audience and performance (consent required)
• Marketing cookies: measure advertising conversions (consent required)

Cookie retention: 13 months maximum.

12 Transfers outside the European Union

Some of the tools we use, Google in particular, may involve transferring data outside the European Union (notably to the United States).

These transfers are covered by appropriate safeguards under the applicable regulations (Data Privacy Framework, standard contractual clauses).

13 Data security

We apply technical and organisational security measures suited to protecting your data against unauthorised access, loss, destruction or disclosure:

• Encrypted HTTPS connection (SSL/TLS) across the whole site
• Secure storage with a professional host
• Access to data restricted to authorised people
• Regular backups

14 Your rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to object to processing
• Right to data portability
• Right to withdraw your consent at any time

You can exercise these rights by contacting us at [email protected].

You may also lodge a complaint with the French data protection authority, the Commission Nationale de l'Informatique et des Libertés (CNIL): www.cnil.fr.

15 Hosting

16 Changes to this policy

This privacy policy may be amended at any time to stay compliant with applicable law or to reflect changes in our services. The date it was last updated appears at the bottom of this page.

17 Contact

Last updated: June 2026. This English text is an unofficial translation provided for convenience; the French version is the legally binding one.